Q. When can I check in and what time is check out?
 
A. Check in is at 4pm and check out is 11am.  However, we are always more than happy to accommodate early check ins and late depatures, just so long as it works in our cleaning schedule. Please email or call in advance if you would like a little more time either arriving or departing. Often during the busy summer months, check in and check out times will need to be adhered to, but it never hurts to ask. 
 
 
Q. Can I bring pets?
 
A. Yes, both our homes are dog friendly, with a maximum of 2 dogs per visit. There is some basic doggie etiquette that you and your 4 leggeds will need to follow. These doggie "must-dos" are found in the policies portion of the rental agreement. If you have any questions, please don't hesitate to ask. 
 
 
Q. Is there a maximum number of people?
 
A. Yes. The Holiday House sleeps 6 people in beds--one king bed, one queen bed and two twin beds. A double air mattress can be provided upon request. The maximum occupancy during your visit to the house is 8 people. An additional charge of $25 per person per night for guests in addition to 6 will be assessed. The Mt. Shasta Getaway house sleeps 10 in beds--two kings, two queens and two twins. A double air mattress can be provided upon request. The maximum occupancy during your visit to the house is 12 people. An additional charge of $25 per person per night for guests in addition to 8 will be assessed. 
 
 
Q. What is your cancellation policy? 
 
A. If you wish to cancel your reservation, the $100 deposit is non-refundable. Any balance that has been paid will be refunded as follows: 100% of payment less the deposit will be refunded if cancelled 30 days prior to the Check-in Date; 50% of payment less the deposit will be refunded if cancelled 10 days prior to the Check-in Date; 25% of payment less the deposit will be refunded if cancelled 3 days prior to the Check-in. HOWEVER, if the cancelled dates can be re-booked, as much of the payment as possible will be refunded. 
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